Inmotion Hosting Review

Inmotion Hosting Review

I was running a few different websites hosted on Inmotionhosting.com‘s servers; which, in case you didn’t know, is the same company as Web Hosting Hub. I pretty much have to say that I’m very dissatisfied with their company and services. Their servers were slow, I was continually exceeding CPU and being suspended, and their tech support is subpar.

Exceeding CPU

I was pretty excited when I first signed up for a year of hosting with Inmotion. Well, that excitement turned into frustration about three weeks later when my account was being suspended nearly every 15 minutes for “exceeding CPU.” Anytime I contacted their online tech support about this issue; they were very unhelpful and very condescending. Their general attitude was, “well, why don’t you fix whatever is wrong with your site that is making us suspend you…” or something along those lines.

Another Customer Asking About CPU Usage
Another Customer Asking About CPU Usage

Unhelpful Support

Another super annoying thing their online tech support liked to do was throw around esoteric terminology and then refuse to tell me what those terms meant when I asked. For some reason, they just can’t grasp the concept that not everyone has five years of experience as a webmaster. I looked at everything to find the issue with my site. I have gone through the entire Hostingmanual site. Eventually, I gave up on their online support and started calling their phone support.

Enters Phone Support

The phone tech support people were much more friendly, but also less knowledgeable. They would listen to my questions without tossing condescending answers at me, but they could rarely provide me with a solution. So, I had two options: talk to the online tech guys who had the answers but refused to give them to me, or, speak to the phone tech support who wanted to help me but didn’t have any answers.

Eventually, They Cancelled My Account

After four months of hosting with them, and finally fixing all the bugs I was having (on my own), Inmotion decided to cancel my account without any explanation. No matter which department I called or emailed about this issue, they never gave me another answer other than, “we advise you to find a new host.” I would not recommend them to anyone.

Black Friday / Cyber Monday Hosting Deals

Here you are, in front of a computer, and you want web space, but you don’t know how to get it. Maybe you do know how to get it, but you don’t know where to get it from. Perhaps you’ve seen your share of hideous sites, and you don’t want to be the same. Maybe the hosting you have now put a massive banner on every page. Whatever the reason is, welcome to the Definitive Guide to Finding Web Hosting.

Important Things to Consider:

What’s the goal of the site? Is this supposed to be professional? Is it just going to be used for storage? Are you looking for a small personal homepage? Do you plan on using PHP or other scripting languages?

Do you just want a simple, easy way to make a site?

If you’re looking to make a professional site, you’ll want to consider registering a domain name (i.e., https://bonenet.net).

Some general guidelines:

You want something memorable. If you’re going to have a sub-domain (http://subdomain.domain.com), you’ll be wanting a short domain name so that people aren’t distracted by the domain name. “joe.bonenet.net” just isn’t glamorous or clean cut.

You want the server your site is hosted on to be reliable. It shouldn’t be a gamble of, “I wonder if my site will be viewable today…” Find a respectable host. Try to avoid a host that seems to have very few customers or a bunch scam sites.

Where to look:

Hostingmanual.net has an extensive database of black Friday and cyber Monday hosting deals that you can search to match your needs (see table). Along with a user ratings system and testimonials, sites that have had past problems have notes next to them.

Do you spend money on domain names and hosting routinely? Then this is the moment to go for your wallet. Check out the impressive offers and see for yourself.

  • Google

Of course, if you ever need to find something on the Internet, use a search engine. Google is just a personal preference, but try searching for things like, “web hosting reviews” rather than “web hosting.” By shopping around, you can choose which host will be the best for you.

  • WordPress.com

You can have your free website on WordPress.com – if you can stand having their frame on your page. This is an alright choice for the average user who just wants to set up a simple homepage with static HTML or CSS.

Common Features:

  • PHP/ASP Powerful server-side scripting languages.
  • MySQL A Database for storing and accessing records.
  • Cpanel A web interface to manage your site. A handy feature.
  • POP3/SMTP Mail Servers so you can send and receive emails
  • Bandwidth How much traffic your site is allowed.
  • SSH Secure Shell. Some sites allow you access to a *nix shell.
  • .htaccess Sets permissions for your website.
  • Backups Some sites provide utilities to backup your files.
  • CGI/Perl Use Perl on your site.
  • SSL Allows secure access to your site. (https://yoursite.com)
  • FTP File Transfer Protocol is a way to upload files.

Customer Reviews – Not just testimonies from a few loyalists. Look for unbiased reviews.
Active Forums – Are often a good indicator of the user base. Some sites require forum usage.
Web Hosting Review Sites – Read what people have to say, common issues, etc.